Resolved after 4 days 23 hours, affecting Programmable Wireless, on March 19, 2026.
A fix has been implemented and we are monitoring the results. eSIM purchases and SIM card network registration should be recovering. We will continue to monitor and confirm full resolution.
Affected components
Update timeline
- investigating Mar 19, 2026, 02:01 PM UTC
We are currently investigating intermittent failures affecting eSIM purchases and SIM card network registration. Existing active SIM cards and data sessions are not affected — this issue only impacts new provisioning operations. Our engineering team is actively investigating the root cause and working toward resolution. We will provide updates as more information becomes available.
- monitoring Mar 19, 2026, 03:25 PM UTC
A fix has been implemented and we are monitoring the results. eSIM purchases and SIM card network registration should be recovering. We will continue to monitor and confirm full resolution.
- resolved Mar 24, 2026, 01:29 PM UTC
This incident has been resolved.
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