Telnyx incident

zai-org/GLM-5 model unavailable

Resolved after 12 hours 8 minutes, affecting US East Region and US Central Region and 1 more, on March 12, 2026.

monitoring Mar 12, 2026, 01:46 PM UTC

A fix has been implemented and we are monitoring the results to make sure all is working as expected

Started
Mar 12, 2026, 10:36 AM UTC
Resolved
Mar 12, 2026, 10:45 PM UTC
Duration
12h 8m
Detected by Pingoru
Mar 12, 2026, 10:36 AM UTC

Affected components

US East RegionUS Central RegionUS West Region

Update timeline

  1. investigating Mar 12, 2026, 10:36 AM UTC

    Starting around 08:50 UTC, the zai-org/GLM-5 model became unavailable for inference requests. Our team is investigating an issue with the underlying cluster. Customers can use Kimi K2.5 as an alternative in the meantime.

  2. monitoring Mar 12, 2026, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results to make sure all is working as expected

  3. resolved Mar 12, 2026, 10:45 PM UTC

    This incident has been resolved.

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