Telnyx incident

10DLC Messaging - Elevated rate of 40011's

Resolved after 1 hour 8 minutes, affecting NORAM, on February 24, 2026.

monitoring Feb 24, 2026, 07:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 24, 2026, 06:58 PM UTC
Resolved
Feb 24, 2026, 08:06 PM UTC
Duration
1h 8m
Detected by Pingoru
Feb 24, 2026, 06:58 PM UTC

Affected components

NORAM

Update timeline

  1. investigating Feb 24, 2026, 06:58 PM UTC

    We are currently investigating this issue with an elected rate of API rejections (40011) when sending outbound 10DLC messages.

  2. monitoring Feb 24, 2026, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 08:06 PM UTC

    This incident has been resolved.

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