TeleSign incident
Subscriber status and Number deactivation addon Service Alert - Philippines
Ongoing since 12:06 PM UTC, affecting APAC - All countries and Subscriber status.
Date: 05/08/2026 Start Time: 04:00 PM PDT End Time: Ongoing We received notification from our partner that the Number Deactivation and Subscriber Status Addon is currently having issues in the Philippines, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
Affected components
Update timeline
- identified May 09, 2026, 12:06 PM UTC
Date: 05/08/2026 Start Time: 04:00 PM PDT End Time: Ongoing We received notification from our partner that the Number Deactivation and Subscriber Status Addon is currently having issues in the Philippines, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
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