TeleSign incident

Operator Alert - Nigeria (NG) - Globacom (621/50)

Resolved after 1 hour 21 minutes, affecting EMEA - All countries, on October 15, 2026.

resolved Oct 15, 2026, 01:15 PM UTC

Start Time: 4:42 AM PDT - 10/15/26 End Time: 5:50 AM PDT - 10/15/26 Network issues previously reported for Globacom (621/50) from Nigeria (NG) have been resolved. Globacom (621/50) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01254295

Started
Oct 15, 2026, 11:53 AM UTC
Resolved
Oct 15, 2026, 01:15 PM UTC
Duration
1h 21m
Detected by Pingoru
Oct 15, 2026, 11:53 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 15, 2026, 11:53 AM UTC

    Start Time: 4:42 AM PDT - 10/15/26 End Time: Ongoing We are currently observing a quality degradation towards Globacom (621/50) in Nigeria (NG), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01254295

  2. resolved Oct 15, 2026, 01:15 PM UTC

    Start Time: 4:42 AM PDT - 10/15/26 End Time: 5:50 AM PDT - 10/15/26 Network issues previously reported for Globacom (621/50) from Nigeria (NG) have been resolved. Globacom (621/50) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01254295

Your product runs on more than TeleSign

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →