TeleSign incident
Operator Alert - Burundi (BI) - Econet Leo - UCOM (642/01;82) - 10/14/26
Resolved after 3 hours 47 minutes, affecting EMEA - All countries, on October 15, 2026.
Start Time: 08:09 PM PDT - 10/14/26 End Time: 12:22 AM PDT - 10/15/26 Network issues previously reported for Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01254047
Affected components
Update timeline
- investigating Oct 15, 2026, 04:15 AM UTC
Start Time: 08:09 PM PDT - 10/14/26 End Time: Ongoing We are currently observing a quality degradation towards Econet Leo - UCOM (642/01;82) in Burundi (BI), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01254047
- resolved Oct 15, 2026, 08:02 AM UTC
Start Time: 08:09 PM PDT - 10/14/26 End Time: 12:22 AM PDT - 10/15/26 Network issues previously reported for Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01254047
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