TeleSign incident
Phone ID Contact Match, Sim Swap, Number Recycle, Tenure, call divert, MVNO discovery and Age verify Scheduled Maintenance - United Kingdom Vodafone
Resolved after 18 minutes, affecting Age verify and EMEA - All countries and 1 more, on October 13, 2026.
Date: 10/13/26 Start Time: 02:45 PM PST End Time: 07:00 PM PST We have been informed that one of our partners in the United Kingdom will conduct planned maintenance at the specified date and time. Customers using the Phone ID Contact Match, Sim Swap, Number Recycle, Tenure, call divert, MVNO discovery and Age verify during this maintenance period may experience temporary delays when checking UK Vodafone numbers. We recommend planning accordingly. If you have any questions, please contact us at [email protected].
Affected components
Update timeline
- investigating Oct 13, 2026, 06:04 PM UTC
Date: 10/13/26 Start Time: 02:45 PM PST End Time: 07:00 PM PST We have been informed that one of our partners in the United Kingdom will conduct planned maintenance at the specified date and time. Customers using the Phone ID Contact Match, Sim Swap, Number Recycle, Tenure, call divert, MVNO discovery and Age verify during this maintenance period may experience temporary delays when checking UK Vodafone numbers. We recommend planning accordingly. If you have any questions, please contact us at [email protected].
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