TeleSign incident
Operator Alert - Israel (IL) - Pelephone Communications Ltd (425/03;16;18) - 10/12/26
Resolved after 2 hours 4 minutes, affecting EMEA - All countries, on October 12, 2026.
Start Time: 12:01 AM PDT - 10/12/26 End Time: 01:36 AM PDT - 10/12/26 Network issues previously reported for Pelephone Communications Ltd (425/03;16;18) from Israel (IL) have been resolved. Pelephone Communications Ltd (425/03;16;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251547
Affected components
Update timeline
- investigating Oct 12, 2026, 07:07 AM UTC
Start Time: 12:01 AM PDT - 10/12/26 End Time: Ongoing We are currently observing a quality degradation towards Pelephone Communications Ltd (425/03;16;18) in Israel (IL) , which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01251547
- resolved Oct 12, 2026, 09:11 AM UTC
Start Time: 12:01 AM PDT - 10/12/26 End Time: 01:36 AM PDT - 10/12/26 Network issues previously reported for Pelephone Communications Ltd (425/03;16;18) from Israel (IL) have been resolved. Pelephone Communications Ltd (425/03;16;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251547
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