TeleSign incident
Operator Alert - Belgium (BE) - Proximus (Belgacom) (206/01)
Resolved after 6 hours 38 minutes, affecting EMEA - All countries and Belgium, on October 11, 2026.
Start Time: 04:46 PM PST - 10/11/26 End Time: 10:55 PM PST - 10/11/26 Network issues previously reported for Proximus (Belgacom) from Belgium (BE) have been resolved. Proximus (Belgacom) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251457
Affected components
Update timeline
- investigating Oct 11, 2026, 11:50 PM UTC
Start Time: 04:46 PM PST - 10/11/26 End Time: Ongoing We are currently observing a quality degradation towards Proximus (Belgacom) in Belgium (BE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01251457
- resolved Oct 12, 2026, 06:29 AM UTC
Start Time: 04:46 PM PST - 10/11/26 End Time: 10:55 PM PST - 10/11/26 Network issues previously reported for Proximus (Belgacom) from Belgium (BE) have been resolved. Proximus (Belgacom) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251457
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