TeleSign incident
Operator Alert - New Zealand (NZ) - Spark New Zealand (530/05;06;02) - 09:36 PDT
Resolved after 2 hours 2 minutes, affecting New Zealand, on October 11, 2026.
Start Time: 09:36 AM PDT - 10/11/26 End Time: 11:42 AM PDT - 10/11/26 Network issues previously reported for Spark New Zealand (530/05;06;02) from New Zealand (NZ) have been resolved. Spark New Zealand (530/05;06;02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251404
Affected components
Update timeline
- investigating Oct 11, 2026, 04:41 PM UTC
Start Time: 09:36 PDT - 10/11/26 End Time: Ongoing We are currently observing a quality degradation towards Spark New Zealand (530/05;06;02) in New Zealand (NZ), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01251404
- resolved Oct 11, 2026, 06:44 PM UTC
Start Time: 09:36 AM PDT - 10/11/26 End Time: 11:42 AM PDT - 10/11/26 Network issues previously reported for Spark New Zealand (530/05;06;02) from New Zealand (NZ) have been resolved. Spark New Zealand (530/05;06;02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251404
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