TeleSign incident

2-Way service interruptions Colombia (CO)

Resolved after 2 hours 47 minutes, affecting Colombia, on October 8, 2026.

resolved Oct 08, 2026, 04:33 PM UTC

Start Time: 4:51 AM PDT - 08/10/26 End Time: 9:11 AM PDT - 08/10/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].

Started
Oct 08, 2026, 01:46 PM UTC
Resolved
Oct 08, 2026, 04:33 PM UTC
Duration
2h 47m
Detected by Pingoru
Oct 08, 2026, 01:46 PM UTC

Affected components

Colombia

Update timeline

  1. investigating Oct 08, 2026, 01:46 PM UTC

    Start Time: 04:51 PDT - 08/10/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DLC are impacted Our team is investigating this issue and we will inform you once we come to a resolution.

  2. resolved Oct 08, 2026, 04:33 PM UTC

    Start Time: 4:51 AM PDT - 08/10/26 End Time: 9:11 AM PDT - 08/10/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].

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