TeleSign incident
Operator Alert Kuwait (KW) - Zain (419/02) - 15:00PDT
Resolved after 1 hour 23 minutes, affecting EMEA - All countries, on October 7, 2026.
Start Time: 15:00 PDT - 10/07/2026 End Time: 16:30 PDT - 10/07/2026 Network issues previously reported for Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01249655
Affected components
Update timeline
- investigating Oct 07, 2026, 10:12 PM UTC
Start Time: 15:00 PDT- 10/08/2026 End Time: Ongoing We are currently observing a quality degradation towards Zain (419/02) in Kuwait (KW), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01249655
- resolved Oct 07, 2026, 11:36 PM UTC
Start Time: 15:00 PDT - 10/07/2026 End Time: 16:30 PDT - 10/07/2026 Network issues previously reported for Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01249655
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