TeleSign incident

Operator Alert - Italy (IT) Multiple MNOs

Resolved after 1 hour 47 minutes, affecting Italy, on October 7, 2026.

investigating Oct 07, 2026, 02:15 PM UTC

Start Time: 5:20 AM PDT - 10/07/26 End Time: 5:50 AM PDT - 10/07/26 We received notification that the network issues previously reported by Multiple Operators from Italy (IT) have been resolved. Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01249162

Started
Oct 07, 2026, 12:30 PM UTC
Resolved
Oct 07, 2026, 02:17 PM UTC
Duration
1h 47m
Detected by Pingoru
Oct 07, 2026, 12:30 PM UTC

Affected components

Italy

Update timeline

  1. investigating Oct 07, 2026, 12:30 PM UTC

    Start Time: 5:20 AM PDT - 10/07/26 End Time: Ongoing We are currently observing a quality degradation towards Multiple MNOs in Italy (IT) , which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01249162

  2. investigating Oct 07, 2026, 02:15 PM UTC

    Start Time: 5:20 AM PDT - 10/07/26 End Time: 5:50 AM PDT - 10/07/26 We received notification that the network issues previously reported by Multiple Operators from Italy (IT) have been resolved. Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01249162

  3. resolved Oct 07, 2026, 02:17 PM UTC

    This incident has been resolved.

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