TeleSign incident
Operator Alert - Ghana (GH) - ScanCom Ltd (MTN) (620/01) - 10/06/26
Resolved after 3 hours 4 minutes, affecting EMEA - All countries, on October 6, 2026.
Start Time: 11:59 AM PDT - 10/06/26 End Time: 14:49 PDT - 10/06/26 Network issues previously reported for ScanCom Ltd (MTN) (620/01) from Ghana (GH) have been resolved. ScanCom Ltd (MTN) (620/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01248658
Affected components
Update timeline
- investigating Oct 06, 2026, 07:06 PM UTC
Start Time: 11:59 AM PDT - 10/06/26 End Time: Ongoing We are currently observing a quality degradation towards ScanCom Ltd (MTN) (620/01) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01248658
- resolved Oct 06, 2026, 10:10 PM UTC
Start Time: 11:59 AM PDT - 10/06/26 End Time: 14:49 PDT - 10/06/26 Network issues previously reported for ScanCom Ltd (MTN) (620/01) from Ghana (GH) have been resolved. ScanCom Ltd (MTN) (620/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01248658
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