TeleSign incident
Operator Alert - Kuwait (KW) - Zain (419/02) - 9/12/26
Resolved after 1 hour 25 minutes, affecting EMEA - All countries, on September 12, 2026.
Start Time: 3:44 PDT - 9/12/26 End Time: 5:13 PDT - 9/12/26 We received notification that the network issues previously reported by Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01235231
Affected components
Update timeline
- investigating Sep 12, 2026, 10:49 PM UTC
Start Time: 3:44 PDT - 9/12/26 End Time: Ongoing We received notification that Zain (419/02) from Kuwait (KW) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01235231
- resolved Sep 13, 2026, 12:15 AM UTC
Start Time: 3:44 PDT - 9/12/26 End Time: 5:13 PDT - 9/12/26 We received notification that the network issues previously reported by Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01235231
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