TeleSign incident
Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10)
Resolved after 1 hour 32 minutes, affecting Saudi Arabia, on September 10, 2026.
Start Time: 10:33PM - 09/09/2026 End Time: 12:10AM - 09/10/2026 We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) (420/04;09;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01233916
Affected components
Update timeline
- investigating Sep 10, 2026, 05:51 AM UTC
Start Time: 10:33PM - 09/09/2026 End Time: Ongoing We received notification that MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01233916
- resolved Sep 10, 2026, 07:24 AM UTC
Start Time: 10:33PM - 09/09/2026 End Time: 12:10AM - 09/10/2026 We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) (420/04;09;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01233916
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.