Resolved after 38 minutes, affecting Portal, on July 29, 2026.
Telair's Customer portal is offline. At approximately 9:30am scheduled power works began at NextDC B1. A dual powered device between the frontend portal and backend management systems failed. Engineers are currently heading to site to resolve.
Affected components
Portal
Update timeline
- identified Jul 29, 2026, 12:48 AM UTC
Telair's Customer portal is offline. At approximately 9:30am scheduled power works began at NextDC B1. A dual powered device between the frontend portal and backend management systems failed. Engineers are currently heading to site to resolve.
- resolved Jul 29, 2026, 01:27 AM UTC
Connectivity between front and backend systems has been restored.
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