Resolved after 15 hours 29 minutes, affecting Email, on May 28, 2025.
TeamDynamix identified an issue loading up emails which led to a backlog of requests, causing slowness and errors in email monitoring. We are investigating additional safeguards to prevent this from happening in the future and will be implementing preventative measures accordingly.
Affected components
Update timeline
- investigating May 28, 2025, 09:54 PM UTC
TeamDynamix is investigating reports of "unable to load email message" errors. Investigation is ongoing to determine a cause and address.
- resolved May 29, 2025, 01:24 PM UTC
TeamDynamix identified an issue loading up emails which led to a backlog of requests, causing slowness and errors in email monitoring. We are investigating additional safeguards to prevent this from happening in the future and will be implementing preventative measures accordingly.
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