TeamDynamix incident
Investigating Reports of Email Monitor & Attachment Errors
Resolved after 10 hours 38 minutes, affecting Email and Web Interface, on September 18, 2026.
We identified and addressed a capacity issue impacting the file system by scaling the affected environment. Email monitoring and attachment uploads are now functioning normally, and all services have been restored. Thank you for your patience while we worked to resolve this issue.
Affected components
Update timeline
- investigating Sep 18, 2026, 02:13 AM UTC
We are currently investigating reports of elevated email monitor errors and attachment upload failures within Work Management.
- monitoring Sep 18, 2026, 02:26 AM UTC
We identified a capacity issue impacting the file system and successfully scaled the environment to address it. Email monitoring and attachment uploads are now functioning as expected.
- resolved Sep 18, 2026, 12:51 PM UTC
We identified and addressed a capacity issue impacting the file system by scaling the affected environment. Email monitoring and attachment uploads are now functioning normally, and all services have been restored. Thank you for your patience while we worked to resolve this issue.
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