TeamDynamix incident

Investigating System Offline

Resolved after 1 hour 43 minutes, affecting AI Services and AI Services and 1 more, on August 23, 2026.

resolved Aug 23, 2026, 06:47 AM UTC

The work management web applications were offline from 11:56 p.m. Eastern Time on Saturday, August 22nd, to 12:54 a.m. Eastern Time on Sunday, August 23rd. The offline state was caused by a failure of the automation used to bring web servers back into the availability pool. We will not schedule any future activities that use this automation until it has been fixed.

Started
Aug 23, 2026, 05:03 AM UTC
Resolved
Aug 23, 2026, 06:47 AM UTC
Duration
1h 43m
Detected by Pingoru
Aug 23, 2026, 05:03 AM UTC

Affected components

AI ServicesAI ServicesAPIAPIAsset DiscoveryAsset DiscoveryAuthenticationAuthenticationEmailEmail

Update timeline

  1. investigating Aug 23, 2026, 05:03 AM UTC

    We are aware of a system offline message being returned for the work management web applications and are investigating root cause. The web applications appear online at this time.

  2. resolved Aug 23, 2026, 06:47 AM UTC

    The work management web applications were offline from 11:56 p.m. Eastern Time on Saturday, August 22nd, to 12:54 a.m. Eastern Time on Sunday, August 23rd. The offline state was caused by a failure of the automation used to bring web servers back into the availability pool. We will not schedule any future activities that use this automation until it has been fixed.

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