TeamDynamix incident
Investigating report of email monitor errors/not processing emails
Resolved after 41 minutes, affecting Email and Email, on June 28, 2025.
This appeared to have only impacted monitors still using IMAP type auth accounts. We successfully restarted an application that did not come back online as expected during the maintenance, which has resolved the issue.
Affected components
Update timeline
- investigating Jun 28, 2025, 08:36 PM UTC
We have received reports about, and are actively investigating, an issue with email monitors failing to process mail after this weekend's maintenance period.
- investigating Jun 28, 2025, 08:59 PM UTC
We are continuing to investigate this issue.
- resolved Jun 28, 2025, 09:18 PM UTC
This appeared to have only impacted monitors still using IMAP type auth accounts. We successfully restarted an application that did not come back online as expected during the maintenance, which has resolved the issue.
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