Teachable incident

Partial Platform Outage

Resolved after 4 hours 23 minutes, affecting Content Delivery and iOS Application and 1 more, on January 8, 2026.

monitoring Jan 08, 2026, 12:15 PM UTC

Our team had identified an issue that may have resulted in partial platform outages on the student experience for both mobile and desktop. We understand the urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

Started
Jan 08, 2026, 12:15 PM UTC
Resolved
Jan 08, 2026, 04:39 PM UTC
Duration
4h 23m
Detected by Pingoru
Jan 08, 2026, 12:15 PM UTC

Affected components

Content DeliveryiOS ApplicationVideo Playback

Update timeline

  1. monitoring Jan 08, 2026, 12:15 PM UTC

    Our team had identified an issue that may have resulted in partial platform outages on the student experience for both mobile and desktop. We understand the urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

  2. resolved Jan 08, 2026, 04:39 PM UTC

    This incident has been resolved.

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