Teachable incident

Delay in Student Enrollment

Resolved after 1 day 21 hours, on September 22, 2026.

resolved Sep 24, 2026, 12:57 PM UTC

The fix for the recent enrollment delays has been confirmed. Enrollment times are back within normal range, and no further impact is expected.

Started
Sep 22, 2026, 03:18 PM UTC
Resolved
Sep 24, 2026, 12:57 PM UTC
Duration
1d 21h
Detected by Pingoru
Sep 22, 2026, 03:18 PM UTC

Update timeline

  1. investigating Sep 22, 2026, 03:18 PM UTC

    We are currently investigating a delay in enrollment after students complete their purchase, which may be impacting some users.

  2. monitoring Sep 23, 2026, 07:59 PM UTC

    A fix has been deployed for the recent enrollment delays. Note: for a new enrollment to show up in the Admin, it could take some time. We're working to improve this, and we're monitoring the system.

  3. resolved Sep 24, 2026, 12:57 PM UTC

    The fix for the recent enrollment delays has been confirmed. Enrollment times are back within normal range, and no further impact is expected.

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