Is Teachable down?

We're investigating a reported incident affecting Teachable's general stability. Our team is actively working on a resolution and will provide an update as soon as possible.

Update: We've identified the root cause of the incident and our team is actively working on a fix. Checkout has been restored and is operating normally. We'll continue to monitor stability and will provide a further update shortly.

Update: The issue has been fixed and we are now monitoring to confirm full stability. Products and PDP (Product Detail Page) pages are back to normal activity, and checkout remains fully operational. We'll post a final confirmation once monitoring is complete.

Resolved: This incident has been fully resolved. The root cause was identified and a fix has been applied. All affected services — including checkout, Products, and PDP (Product Detail Page) pages — are back to normal and operating stably. We've confirmed recovery through monitoring and apologize for any inconvenience this may have caused.

We are currently investigating a delay in enrollment after students complete their purchase, which may be impacting some users.

A fix has been deployed for the recent enrollment delays. Note: for a new enrollment to show up in the Admin, it could take some time. We're working to improve this, and we're monitoring the system.

The fix for the recent enrollment delays has been confirmed. Enrollment times are back within normal range, and no further impact is expected.

We are currently experiencing a temporary disruption affecting Onboarding and Payouts due to an issue with our payment processing integration. Both services are currently unavailable. Our team is actively working to resolve this and restore full functionality as quickly as possible. Any pending payouts will be processed in the next payout wave once service is restored, within the next 24h. We are also assessing the impact on affected accounts and will follow up directly with more details as needed. We apologize for the inconvenience and appreciate your patience.

Service Update: Payouts Restored, Onboarding Still Unstable Payouts are now back up and running, pending payouts are being processed as expected. Onboarding is still experiencing instability, and we continue working to fully resolve the issue. We'll update this page as soon as it's back to normal. Thank you for your patience.

We are continuing to work on a fix for this issue.

Service Update: Onboarding Restored, Monitoring in Progress Onboarding is back up and running. All services affected by the payment processing integration issue, including Payouts, are now fully operational. Our team is actively monitoring to confirm stability. Thank you for your patience throughout this incident.

Service Update: Issue Resolved Onboarding is back up and running, and all services affected by the payment processing integration issue, including Payouts, are fully operational. The underlying issue was resolved last night. We have been monitoring closely since then and have seen no further occurrences, so this incident is now marked as resolved. Thank you for your patience throughout this incident.

We’re currently investigating reports of customers being unable to complete purchases through Teachable checkout. Some customers may see a “Failed to fetch” error when attempting to make a payment. Our team is actively investigating the issue and working to restore normal checkout functionality as quickly as possible. We’ll share another update as soon as we have more information.

Fix identified for checkout issues. We’ve identified the cause of the checkout issue and have a fix in progress. Our team is actively working to implement the solution and restore normal checkout functionality as quickly as possible. We’ll share another update once the fix is in place.

We’ve identified and implemented a fix for the issue affecting purchases through Teachable Checkout. Checkout functionality has been restored, and customers should now be able to complete their purchases normally.

This incident is now resolved. Customers are now able to complete their purchases normally, and we are seeing successful transactions.

We're currently investigating an issue where areas of the creator admin show an error that doesn't resolve upon browser refresh.

A fix is currently in progress, and we’ll share updates as they become available.

The issue has been resolved, and we’re actively monitoring the system.

This incident has been resolved.