Resolved after 1 day 18 hours, affecting Reporting, on February 2, 2026.
Our team has resolved the issue impacting payout reporting and new payouts will appear in your Sales > Payouts menu as expected. We apologize for the disruption and thank you for your patience.
Affected components
Update timeline
- investigating Feb 02, 2026, 10:45 PM UTC
We have identified an inconsistency in teachable:pay payouts reporting between the Teachable Admin 'Payouts' page and your Stripe Express account. There has been no impact to the actual flow of funds. For the most up-to-date reporting on your payouts, please navigate directly to your Stripe Express account while we resolve this issue.
- monitoring Feb 03, 2026, 05:49 PM UTC
We have resolved the issue impacting payout reporting and new payouts will appear in your Sales > Payouts menu as expected. Our team is working to update the reporting to reflect impacted payouts that took place between 1/29 and 02/03.
- resolved Feb 04, 2026, 05:20 PM UTC
Our team has resolved the issue impacting payout reporting and new payouts will appear in your Sales > Payouts menu as expected. We apologize for the disruption and thank you for your patience.
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