Teachable incident
Intermittent issues uploading files for users in the Asia / Pacific region
Minor Vendor's status page →
Resolved after 3 days 19 hours, affecting Video Uploading, on March 26, 2026.
This issue has ben resolved and videos can now be uploaded for users in all regions.
Affected components
Video Uploading
Update timeline
- monitoring Mar 26, 2026, 09:48 PM UTC
We are aware of intermittent file upload issues affecting users in the Asia-Pacific region. Video uploads may appear stuck during the encoding phase. The issue has been identified with a third-party service provider and we are actively monitoring
- resolved Mar 30, 2026, 05:16 PM UTC
This issue has ben resolved and videos can now be uploaded for users in all regions.
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Amazon Web Services