Resolved after 6 hours 36 minutes, affecting Product Administration, on June 2, 2025.
As of around 12:30 EST the service disruption was resolved. All systems are operational.
Affected components
Update timeline
- identified Jun 02, 2025, 02:53 PM UTC
The team is monitoring a disruption in service starting at 9:30AM EST impacting some customer's ability to access certain features in their school admin. They've deployed a fix and are monitoring to ensure the issue is resolved.
- monitoring Jun 02, 2025, 04:00 PM UTC
A fix has been implemented to normalize feature access after a temporary disruption which started at 9:30AM EST for some customers. The team is continuing to monitor to ensure the issue is resolved.
- resolved Jun 02, 2025, 09:29 PM UTC
As of around 12:30 EST the service disruption was resolved. All systems are operational.
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