Tavus incident

Elevated Errors Rate in Face Training Pipeline

Resolved after 3 hours 9 minutes, affecting Replica Training Service, on August 24, 2026.

monitoring Aug 24, 2026, 02:54 PM UTC

A fix has been rolled out and we are seeing errors resolve. We are continuing to monitor the fix

Started
Aug 24, 2026, 01:00 PM UTC
Resolved
Aug 24, 2026, 04:09 PM UTC
Duration
3h 9m
Detected by Pingoru
Aug 24, 2026, 01:00 PM UTC

Affected components

Replica Training Service

Update timeline

  1. investigating Aug 24, 2026, 01:00 PM UTC

    We are investigating an elevated error rate in image-to-face trainings.

  2. monitoring Aug 24, 2026, 02:54 PM UTC

    A fix has been rolled out and we are seeing errors resolve. We are continuing to monitor the fix

  3. resolved Aug 24, 2026, 04:09 PM UTC

    This incident has been resolved.

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