Tavus incident

Elevated start up times for some conversations

Resolved on August 13, 2026.

resolved Aug 13, 2026, 09:05 AM UTC

When one of our GPU providers performed maintenance, we asked to migrate traffic to a different cluster beforehand to avoid disruptions. During the migration back, the provider encountered an issue that led to some conversations experiencing an elevated startup time.

Started
Aug 13, 2026, 08:46 AM UTC
Resolved
Aug 13, 2026, 08:46 AM UTC
Duration
–
Detected by Pingoru
Aug 13, 2026, 08:46 AM UTC

Update timeline

  1. resolved Aug 13, 2026, 09:05 AM UTC

    When one of our GPU providers performed maintenance, we asked to migrate traffic to a different cluster beforehand to avoid disruptions. During the migration back, the provider encountered an issue that led to some conversations experiencing an elevated startup time.

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