Tavus incident

OSS LLM (tavus-oss) elevated latency

Resolved after 2 hours 29 minutes, affecting Conversational Video Interface, on July 15, 2026.

resolved Jul 15, 2026, 09:42 PM UTC

Uncovered and rolled back related change - OSS LLM (tavus-oss) traffic is healthy again.

Started
Jul 15, 2026, 05:00 PM UTC
Resolved
Jul 15, 2026, 07:30 PM UTC
Duration
2h 29m
Detected by Pingoru
Jul 15, 2026, 05:00 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. identified Jul 15, 2026, 09:38 PM UTC

    tavus-oss conversational LLM rate-limited after an upstream provider change. Latency and dropped turns possible.

  2. resolved Jul 15, 2026, 09:42 PM UTC

    Uncovered and rolled back related change - OSS LLM (tavus-oss) traffic is healthy again.

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