Tavus incident

AWS outage causing Conversation Creation Timeouts

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Resolved after 2 hours 30 minutes, on October 20, 2025.

resolved Oct 20, 2025, 09:52 AM UTC

Some conversation creation requests were impacted by the AWS us-east-1 incident and resulted in a 504 Gateway Timeout. This affected CVI. The incident lasted from 10:00 UTC and lasted until 10:20 UTC.

Started
Oct 20, 2025, 07:30 AM UTC
Resolved
Oct 20, 2025, 10:00 AM UTC
Duration
2h 30m
Detected by Pingoru
Oct 20, 2025, 07:30 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 09:52 AM UTC

    Some conversation creation requests were impacted by the AWS us-east-1 incident and resulted in a 504 Gateway Timeout. This affected CVI. The incident lasted from 10:00 UTC and lasted until 10:20 UTC.

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