Tavus incident
Some Conversations Not Joined By Replica due to Ongoing AWS outage
Minor Vendor's status page →
Resolved after 13 hours 5 minutes, affecting Conversational Video Interface and Replica Training Service, on October 20, 2025.
CVI is now operational. We will continue to monitor the issue.
Affected components
Conversational Video InterfaceReplica Training Service
Update timeline
- monitoring Oct 20, 2025, 01:15 PM UTC
AWS outage causing issues one of our infra providers
- monitoring Oct 20, 2025, 01:21 PM UTC
One of our infra providers is affected by the ongoing AWS outage. The previous message incorrectly said a fix had been implemented - we shifted traffic to a different provider.
- monitoring Oct 20, 2025, 07:22 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 07:23 PM UTC
CVI is now operational. We will continue to monitor the issue.
- resolved Oct 21, 2025, 02:20 AM UTC
This incident has been resolved.
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