Tavus incident

Some conversations are encountering increased startup times

Resolved after 14 minutes, affecting Conversational Video Interface, on March 25, 2026.

monitoring Mar 25, 2026, 01:37 PM UTC

We have rerouted traffic to healthy providers. Traffic has returned to normal.

Started
Mar 25, 2026, 01:24 PM UTC
Resolved
Mar 25, 2026, 01:39 PM UTC
Duration
14m
Detected by Pingoru
Mar 25, 2026, 01:24 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. identified Mar 25, 2026, 01:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 25, 2026, 01:37 PM UTC

    We have rerouted traffic to healthy providers. Traffic has returned to normal.

  3. resolved Mar 25, 2026, 01:39 PM UTC

    This incident has been resolved.

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