Taskade incident

Elevated errors for Multiple Payment Methods

Resolved after 2 hours 49 minutes, affecting Acquirers and payment methods, on November 18, 2025.

resolved Nov 18, 2025, 02:53 PM UTC

From 11:35 UTC to 12:08 UTC Paypal, Alma, FPX and Payto had brief periods of unavailability due to a widespread outage external to Stripe which is now resolved.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:03 PM UTC
Resolved
Nov 18, 2025, 02:53 PM UTC
Duration
2h 49m
Detected by Pingoru
Nov 18, 2025, 12:03 PM UTC

Affected components

Acquirers and payment methods

Update timeline

  1. investigating Nov 18, 2025, 12:03 PM UTC

    As of 11:35 UTC, we've seen elevated errors on PayPal, Alma, FPX and Payto payments. We're continuing to investigate and will post further updates.

  2. monitoring Nov 18, 2025, 01:38 PM UTC

    From 11:35 UTC to 12:08 UTC Paypal, Alma, FPX and Payto had brief periods of unavailability due to a widespread outage external to Stripe. As a result, users experienced elevated errors when using these payment methods. These issues appear to be resolved. We’re continuing to validate that this issue is fully resolved.

  3. resolved Nov 18, 2025, 02:53 PM UTC

    From 11:35 UTC to 12:08 UTC Paypal, Alma, FPX and Payto had brief periods of unavailability due to a widespread outage external to Stripe which is now resolved.

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