Tango Card incident

Order history and account transactions may be missing some data

Resolved after 1 hour 55 minutes, affecting RaaS API v2 - Production and Rewards Genius - Production, on August 31, 2026.

monitoring Aug 31, 2026, 10:02 PM UTC

A fix has been implemented and we are monitoring.

Started
Aug 31, 2026, 09:29 PM UTC
Resolved
Aug 31, 2026, 11:25 PM UTC
Duration
1h 55m
Detected by Pingoru
Aug 31, 2026, 09:29 PM UTC

Affected components

RaaS API v2 - ProductionRewards Genius - Production

Update timeline

  1. investigating Aug 31, 2026, 09:29 PM UTC

    We are currently investigating the issue.

  2. identified Aug 31, 2026, 09:40 PM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Aug 31, 2026, 10:02 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Aug 31, 2026, 11:25 PM UTC

    This incident has been resolved.

Your product runs on more than Tango Card

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →