Resolved after 2 hours 36 minutes, affecting RaaS API v2 - Production and Tango Portal and 1 more, on September 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
RaaS API v2 - ProductionTango PortalReward Link - Production
Update timeline
- investigating Sep 18, 2026, 02:26 AM UTC
We are currently investigating this issue.
- investigating Sep 18, 2026, 02:58 AM UTC
We are continuing to investigate this issue.
- investigating Sep 18, 2026, 03:20 AM UTC
We are continuing to investigate this issue. All orders, including Reward Links, are failing.
- monitoring Sep 18, 2026, 04:42 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Sep 18, 2026, 04:48 AM UTC
The issue has returned - We are continuing to investigate.
- monitoring Sep 18, 2026, 04:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 05:02 AM UTC
This incident has been resolved.
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