Tango Card incident

Tango Orders are failing

Resolved after 5 hours 48 minutes, affecting RaaS API v2 - Production and Tango Portal and 1 more, on September 18, 2026.

monitoring Sep 18, 2026, 04:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 18, 2026, 03:59 PM UTC
Resolved
Sep 18, 2026, 09:48 PM UTC
Duration
5h 48m
Detected by Pingoru
Sep 18, 2026, 03:59 PM UTC

Affected components

RaaS API v2 - ProductionTango PortalReward Link - Production

Update timeline

  1. investigating Sep 18, 2026, 03:59 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 18, 2026, 04:26 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 18, 2026, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 18, 2026, 09:48 PM UTC

    This incident has been resolved.

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