Tango Card incident

Some customers experiencing issues with funding

Resolved after 5 hours 50 minutes, affecting Tango Portal, on November 24, 2025.

identified Nov 24, 2025, 07:44 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 24, 2025, 05:05 PM UTC
Resolved
Nov 24, 2025, 10:56 PM UTC
Duration
5h 50m
Detected by Pingoru
Nov 24, 2025, 05:05 PM UTC

Affected components

Tango Portal

Update timeline

  1. investigating Nov 24, 2025, 05:05 PM UTC

    We are currently investigating this issue.

  2. identified Nov 24, 2025, 07:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 24, 2025, 10:56 PM UTC

    This incident has been resolved.

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