Resolved after 1 hour 10 minutes, affecting Rewards Genius - Production, on May 14, 2025.
Tango portal is currently displaying user Access Level incorrectly. In Team Settings, a user’s Access Level is displayed as “Organization Access” even if they have access to only selected groups or accounts. This is a display issue only. Access Level has not been changed or impacted for any users. We are working on a resolution and anticipate releasing it later today.
Affected components
Update timeline
- identified May 14, 2025, 06:34 PM UTC
Tango portal is currently displaying user Access Level incorrectly. In Team Settings, a user’s Access Level is displayed as “Organization Access” even if they have access to only selected groups or accounts. This is a display issue only. Access Level has not been changed or impacted for any users. We are working on a resolution and anticipate releasing it later today.
- resolved May 14, 2025, 07:45 PM UTC
This issue has been resolved.
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