Resolved after 1 hour 22 minutes, affecting Rewards Genius - Production, on May 21, 2025.
Tango systems experienced issues and errors over the past 4 hours (9 AM PST - 1 PM PST) where Users were unable to add or remove a credit card in prod and sandbox environments. Engineering has resolved these issues and is continuing to monitor Sandbox and Prod Environments
Affected components
Update timeline
- monitoring May 21, 2025, 08:07 PM UTC
Tango systems experienced issues and errors over the past 4 hours (9 AM PST - 1 PM PST) where Users were unable to add or remove a credit card in prod and sandbox environments. Engineering has resolved these issues and is continuing to monitor Sandbox and Prod Environments
- resolved May 21, 2025, 09:30 PM UTC
This incident has been resolved.
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