Tango Card incident

Orders are failing in Tango API, Rewards Link and Tango Portal

Resolved after 2 hours 2 minutes, affecting RaaS API v2 - Production and Reward Link - Production and 1 more, on August 25, 2025.

monitoring Aug 25, 2025, 07:05 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 25, 2025, 05:03 PM UTC
Resolved
Aug 25, 2025, 07:06 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 25, 2025, 05:03 PM UTC

Affected components

RaaS API v2 - ProductionReward Link - ProductionRewards Genius - Production

Update timeline

  1. investigating Aug 25, 2025, 05:03 PM UTC

    We are actively investigating this issue. As soon as we have update we will update this page with the latest.

  2. investigating Aug 25, 2025, 06:43 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 25, 2025, 06:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 25, 2025, 07:05 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 25, 2025, 07:06 PM UTC

    This incident has been resolved.

Your product runs on more than Tango Card

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →