Resolved after 2 days 23 hours, affecting Rewards Genius - Production, on September 8, 2025.
A fix has been implemented, and we are monitoring the results.
Affected components
Rewards Genius - Production
Update timeline
- identified Sep 08, 2025, 03:52 PM UTC
We are experiencing an issue with the Tango Portal left-hand navigation menu not displaying for all users. A fix will soon be released.
- monitoring Sep 08, 2025, 04:17 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Sep 11, 2025, 03:46 PM UTC
This incident has been resolved.
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