Tango Card incident

Disbursement Link Issues

Resolved after 47 minutes, affecting Reward Link - Production, on September 15, 2025.

monitoring Sep 16, 2025, 12:09 AM UTC

the team has identified the problem and is monitoring for stability.

Started
Sep 15, 2025, 11:42 PM UTC
Resolved
Sep 16, 2025, 12:29 AM UTC
Duration
47m
Detected by Pingoru
Sep 15, 2025, 11:42 PM UTC

Affected components

Reward Link - Production

Update timeline

  1. investigating Sep 15, 2025, 11:42 PM UTC

    We are currently experiencing issues with redeeming disbursement links, and we are investigating the issues.

  2. monitoring Sep 16, 2025, 12:09 AM UTC

    the team has identified the problem and is monitoring for stability.

  3. resolved Sep 16, 2025, 12:29 AM UTC

    This incident has been resolved.

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