Resolved after 6 hours 23 minutes, affecting Public Website (sync.com) and Control Panel, on May 28, 2025.
A fix has been implemented and we are monitoring the situation.
Affected components
Public Website (sync.com)Control Panel
Update timeline
- investigating May 28, 2025, 07:41 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating May 28, 2025, 07:41 PM UTC
We are continuing to investigate this issue.
- identified May 28, 2025, 08:16 PM UTC
The issue has been identified, a fix is being implemented.
- monitoring May 28, 2025, 08:58 PM UTC
A fix has been implemented and we are monitoring the situation.
- resolved May 29, 2025, 02:04 AM UTC
This incident has been resolved.
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