Resolved after 12 hours 15 minutes, affecting Windows Desktop and Links and 1 more, on June 26, 2025.
Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.
Affected components
Update timeline
- investigating Jun 26, 2025, 01:42 PM UTC
We will be undergoing scheduled maintenance during this time. Users will experience elevated issues or see an error message while logging in or managing files during this time.
- identified Jun 26, 2025, 07:03 PM UTC
We are working to resolve an outage in our systems, the cause has been identified and a fix is underway
- monitoring Jun 26, 2025, 07:18 PM UTC
A fix has been implemented and we are monitoring the results. Billing and subscription management features continue to be impacted.
- monitoring Jun 26, 2025, 10:28 PM UTC
Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.
- resolved Jun 27, 2025, 01:57 AM UTC
This incident has been resolved.
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