Sync incident

Some desktop apps are showing device is suspended

Resolved after 1 hour 1 minute, affecting Windows Desktop and Mac Desktop, on October 1, 2025.

investigating Oct 01, 2025, 04:01 PM UTC

We are currently investigating an issue where the desktop app may show your device is suspended

Started
Oct 01, 2025, 04:01 PM UTC
Resolved
Oct 01, 2025, 05:02 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 01, 2025, 04:01 PM UTC

Affected components

Windows DesktopMac Desktop

Update timeline

  1. investigating Oct 01, 2025, 04:01 PM UTC

    We are currently investigating an issue where the desktop app may show your device is suspended

  2. resolved Oct 01, 2025, 05:02 PM UTC

    This incident has been resolved.

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