Resolved after 1 hour 3 minutes, affecting Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls and 1 more, on April 9, 2025.
A fix has been deployed and we are monitoring the results. Some services may take additional time to recover as backlogs are processed, and we will provide an update shortly.
Affected components
Update timeline
- investigating Apr 09, 2025, 05:47 PM UTC
We are investigating a potential service degradation. More details will be provided shortly.
- investigating Apr 09, 2025, 05:50 PM UTC
We are investigating a potential service degradation. More details will be provided shortly.
- monitoring Apr 09, 2025, 06:05 PM UTC
A fix has been deployed and we are monitoring the results. Some services may take additional time to recover as backlogs are processed, and we will provide an update shortly.
- resolved Apr 09, 2025, 06:53 PM UTC
We have verified that service has recovered to normal.
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