Resolved after 45 minutes, affecting Omnichannel, on September 23, 2026.
Service degradation affecting some IVR Customers
Affected components
Omnichannel
Update timeline
- monitoring Sep 23, 2026, 05:20 PM UTC
Service degradation affecting some IVR Customers
- resolved Sep 23, 2026, 06:06 PM UTC
This incident has been resolved.
Your product runs on more than Dialpad
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services