Dialpad incident

Issues answering calls on Google Chrome and MS Edge using the external notification

Minor Vendor's status page →

Resolved after 2 days 21 hours, affecting Application, on April 11, 2025.

monitoring Apr 12, 2025, 01:13 AM UTC

A fix has been pushed to production and we're currently monitoring

Started
Apr 11, 2025, 09:13 PM UTC
Resolved
Apr 14, 2025, 06:36 PM UTC
Duration
2d 21h
Detected by Pingoru
Apr 11, 2025, 09:13 PM UTC

Affected components

Application

Update timeline

  1. identified Apr 11, 2025, 09:13 PM UTC

    We've identified the issue. Workaround is to use the notification pop up within the dialpad.com browser tab

  2. monitoring Apr 12, 2025, 01:13 AM UTC

    A fix has been pushed to production and we're currently monitoring

  3. resolved Apr 14, 2025, 06:36 PM UTC

    No issues were found and the incident is resolved

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