Dialpad incident
Some customers in North America may have experienced issues with calls
Major Vendor's status page →
Resolved after 19 minutes, affecting Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls, on May 9, 2025.
We are currently investigating this issue.
Affected components
Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls
Update timeline
- monitoring May 09, 2025, 05:31 PM UTC
Issue impacted a percentage of calls in North America between 16:20 and 16:46 UTC. A fix has been implemented and we are monitoring the situation.
- investigating May 09, 2025, 05:39 PM UTC
We are currently investigating this issue.
- resolved May 09, 2025, 05:50 PM UTC
This incident has been resolved.
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